The ticket logbook

You can access the ticket logbook at any time to follow in detail the evolution of an order:

- Click on the icon representing 3 vertically aligned circles (1) located in the upper right corner of the ticket summary screen.
- Select "View ticket logbook" (2).

In the ticket log, you will find:

• information relating to the payment of the ticket (3),
• the history of the order steps (4),
• your comments and reservations (5) on the order.

Hangers Pro v2.0                                              Hangers Pro v2.0

- You can add comments to an order at any time by opening the ticket log and clicking in the text box under "Comments and reservations" (5): the keyboard will appear. 

 
We recommend that you use voice dictation to enter your comments: you will save time... and money!

Hangers Pro v2.0

- Click on the microphone keyboard icon and dictate your comments.

- To return to the ticket summary screen, click on "Return" (6) in the upper left corner of the ticket log screen.

- If a ticket log contains comments and reservations, one of the circles will appear in pink in the upper right corner of the ticket summary screen:

Hangers Pro v2.0